Amazon’s Ring is recalling roughly 350,000 doorbells due to multiple reports of injuries and property damage after the doorbells overheated and caught fire.
Eight people have suffered minor burns and 85 people have had property damages. The doorbell overheats due incorrect screws being used for installation. It is a second generation Ring doorbell with a blue ring on the front. It comes in two colors: “satin nickel” (black and silver) and “venetian bronze” (black and bronze).
The doorbells are model number 5UM5E5 and were sold online and in stores between from June 2020 to October 2020 for around $100.
The model and serial number are printed on a label on the back of the doorbell.
Ring customers should immediately stop installing the recalled video doorbells and contact Ring for revised installation instructions or download them here. Ring’s website or app will also notify owners if it is under recall.
At Terrell • Hogan, helping families recover from accidents and personal injury is what we do every day, but we know that it’s best to try to find ways to prevent injury and loss before they happen. So, until there’s a solution to this worrisome problem, Terrell • Hogan will continue to repeat information about recalls of defective and dangerous products to help keep you informed and safe.