Ford has recalled over than 750,000 2013 and 2014 Escapes and C-Max vehicles for two separate issues.
The first is a problem with software on almost 700,000 Ford C-Max and Escapes that causes delays in the deployment of side airbags when the vehicle rolls over.
All of those vehicles are also being recalled for defective door handles. The exterior door handles can get stuck in the open position and will not allow the door to close or it may come open while driving.
Vehicles owners should take their vehicles to the dealer who will reprogram the software and inspect door handles, fixing them if necessary. To date, no accidents or injuries have been linked to either issue.
Report Receipt Date: MAY 07, 2014
NHTSA Campaign Number: 14V237000
Component(s): AIR BAGS
Potential Number of Units Affected: 594,785
Manufacturer: Ford Motor Company
SUMMARY: Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
CONSEQUENCE: If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
REMEDY: Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall is expected to begin May 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford’s number for this recall is 14S04.
NOTES: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.