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Our 60-year-old client, George, was an avid artist, motor­cy­clist, black belt and self-taught musician. He was a mechanic who could fix anything. That all changed after he had a massive stroke.

He is now perma­nently disabled and has double vision, trouble walking, depression and can’t regulate his body temper­ature. He relies on his wife to bathe, eat and dress. She uses a baby monitor to track him. George will never be the same person. That’s because the Emergency Department staff at Memorial Hospital Jacksonville failed to recognize and respond to his stroke symptoms, according to a medical malpractice lawsuit we’ve filed against the hospital and the medical profes­sionals treating him. First Coast News reported on George’s story in this two-part series.

Classic Symptoms

IMG_cropTwo years ago George was taken to Memorial Hospital’s Emergency Room right after falling and experi­encing double vision and tingling on the left side of his body, two classic warning stroke symptoms. Because he had previous heart attacks and coronary artery disease, instead of consid­ering stroke, the ER doctor ordered a battery of heart-related tests, which ruled out a cardiac cause of his symptoms.


George’s medical records show he was evaluated by one of Memorial’s Emergency Room doctors about an hour after his symptoms began. According to George’s wife the doctor wanted to send George home after his heart tests came back normal, despite his complaints of tingling, numbness and double vision. She talked the nurses into keeping George in the hospital. Seven hours after being admitted George was first seen by a neurol­ogist, an expert in stroke diagnosis, who deter­mined he suffered a massive stroke. George was then flown to another hospital where specialists removed the clot in his brain through endovas­cular surgery. But it was too late. The permanent damage was done.

What Went Wrong

Mistakes were made. George and his family will suffer the conse­quences for the rest of their lives. Our lawsuit alleges the emergency staff should have appre­ciated George’s symptoms as warning signs of stroke and done a timely assessment for stroke, including consulting a neurol­ogist. Incredibly, even though Memorial is a state desig­nated Primary Stroke Center, the emergency room staff never activated the hospital’s stroke protocol. This would have led to a much better outcome for George.

When it comes to a stroke, there’s a saying — “time is brain.” If patients with stroke symptoms are treated with the clot busting medication, tPA, shortly after symptoms begin, the damaging effects of stroke can be prevented or signif­i­cantly reduced. Without prompt treatment, many people with acute stroke die or become perma­nently disabled like George.

While George exhibited classic signs of stroke, our lawsuit lists the mistakes made by the hospital that resulted in George not receiving timely and appro­priate stroke care. George will suffer the conse­quences of those mistakes the rest of his life.


George is a virtual prisoner in his own home. He requires around-the-clock care and his home needs remod­eling to accom­modate his disabil­ities. His life will never be the same. Neither will his wife’s. Typically, in stroke cases, there is often a role change. The spouse of the stroke victim often assumes a parental role, instead of an equal role in the relationship, dramat­i­cally changing the family dynamic. Click here to learn about preventing and treating stroke.

Matt Sowell is a national leader in stroke litigation and founding chairman of the Stroke Litigation Group for the American Associ­ation for Justice, the nation’s largest organi­zation of trial attorneys. He can be reached at (904) 722‑2228 or sowell@terrellhogan.com.